Aug/101
Lloyds Banking Group stops PPI sales
Lloyds Banking Group has stopped selling the controversial payment protection insurance (PPI) across all of its brands, which include Halifax and the Bank of Scotland.
Jul/100
Clydesdale and Yorkshire mortgage error: Consumer stories
Thousands of mortgage holders are facing rises in their monthly repayments because of a banking error.
Aug/090
Consumers Foot the Bill for Electricty Network Upgrade
UK Consumers have suffered a lot over recent years with huge price hikes to the cost of all types of energy - including electricity and now ofgem regulators of energy suppliers have announced that electricity bill are on the increase again. It is reported that bills will increase by an average of 5% over the next 6 years to raise the £6.5 billion required to drastically improve the UK’s electricity network.
Consumer Help first heard the news after scrolling through our long list of sources and immediately thoughts of fairness (or unfairness as the case may be) sprung to mind. Only in some parts of the UK is the network in need of improvement and only in these specific areas has it been starved of investment. However, if we turn back the clock to the last time there was a major project to improve the network we can see that it was those individual local councils which part funded the work. So is it really fair to expect the whole country to contribute this time around?
In many ways it seems that the UK electricity sector has been privatised and sold off although when companies need money to upgrade networks it is always the consumer who pays the price.
Jul/090
Rascals to close and leave consumers out of pocket
The owners of Rascals Nursery World in St Helens have filed for bankruptcy leaving consumers hundreds of pounds out of pocket. Trading Standards have been inundated with calls from customers who have purchased goods at the store, only to find it closed down before they have received them. Trading Standards confirm they are doing the best they can, are urging those who bought goods on a credit card to claim from their providers and that they will put customers on the creditor list just as soon as they know who the receivers are.
Jul/090
Consumers in Abergele complain about the post
Consumers in Abergele have complained about their post arriving late, going to the wrong address, and miserable postmen.
The problem arose after a resident sent out a protest letter to sign. All letters came back to the local campaigner signed and with comments stating that since their regular postman was given a different area, they have had countless different postmen who delivered as late as 6.30pm, if they even came at all. She took these letters to the radio station Clwyd West AM, Vale Road post office in Rhyl, Chester main post office, and her county councilor. Most residents think it is an outrageous service, especially considering that Royal Mail have hiked up prices.
Royal Mail have issued an apology to the Abergele residents and have asked them to contact customer services if they have any other problems.
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